Customer Administrator (12 month FTC)
Location: Belfast
Salary: £24,780 plus benefits
Hours: 35 hours a week
Start Date: 17th November 2025
We are looking for ambitious individuals to join our HUB team for a 12 month FTC, delivering an exceptional and friendly service. If you are customer‑orientated and have good attention to detail, come join us at The HUB Group.
Our Customer Administrators handle applications accurately and efficiently. This position involves a combination of administrative duties and phone‑based customer interactions, ensuring that every customer enjoys an outstanding experience. A full induction and training programme is offered, enabling you to deliver an exceptional customer experience.
What can we offer you?
* 28 Days Annual Leave (plus bank holidays) and a Birthday day
* Amazing Pension Scheme – Employer starts at 7% and increases to 10% based on your contribution
* Private Medical Cover, Income Protection and Life Assurance
* Learning and Development opportunities – including access to LinkedIn Learning
* FREE access to the Headspace App and employee assistance helpline
* Access to a variety of employee‑funded benefits via our online portal
More About What You Will Be Doing
As a Customer Administrator you will ensure applications are completed and processed with efficiency and accuracy, all while delivering and upholding exceptional customer service standards.
You will take ownership and responsibility of your own applications and customer enquiries, providing prompt and efficient responses as well as ensuring that informative and accurate information is provided to the customer throughout their time with us.
Who do we look for?
* Experienced in both administration and customer interaction via telephone
* Customer‑orientated with the customer’s best interest at the heart of everything you do
* Able to work under pressure to achieve objectives within set timescales, without compromising accuracy and quality
* Capable of performing and collaborating in a large team environment
* Extremely organised with the ability to make intelligent decisions when faced with competing priorities
* Excellent verbal and written communication skills, with great interpersonal skills and the ability to communicate at all levels
* GCSE (or equivalent) educated as a minimum with Grades C or above in both English and Maths
If this sounds like your next opportunity with career progression, we want to hear from you!
Why Just?
At Just you’ll have the opportunity to develop your career while making a difference to the lives of those around you. You’ll be part of a company that values inclusion, sustainability and a positive employee experience.
Be Bold. Be Brilliant. Be Just.
Skills: Customer Service, Customer Liaison, Administrator, Administration
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