Branch Administrator (Maternity Cover)
We are currently recruiting for a Branch Administrator to join a busy and well-established branch in Saxmundham. This is a fixed-term maternity cover role for a period of 12 months, supporting the branch team and ensuring the smooth day-to-day running of administrative operations.
The Role
Reporting to the Branch & Sales Manager, you will play a key role in delivering a high-quality administrative service across the branch. Acting as a Personal Assistant to the Branch Manager, you will also support wider branch functions as required, maintaining clear communication between customers and internal teams.
Key Responsibilities
* Provide Personal Assistant support to the Branch & Sales Manager
* Manage incoming calls and oversee the branch switchboard
* Act as the first point of contact for customer enquiries
* Deliver administrative support across multiple departments
* Prepare sales quotations and process invoices and delivery tickets
* Carry out daily cashiering duties and liaise with Head Office
* Maintain accurate records and ensure systems are kept up to date
* Regularly update the sales database
* Support the sales team during events and trade shows
* Conduct monthly stock checks on domestic items
* Ensure effective and timely communication across the branch
* Deliver a consistently professional and customer-focused service
About You
* Excellent communication skills with a confident and professional telephone manner
* Comfortable dealing with people at all levels
* Discreet and trustworthy when handling confidential information
* Highly organised with the ability to multitask and prioritise workloads
* Strong attention to detail with a high level of accuracy in written and numerical work
* Proficient in Microsoft Office (Word, Excel, PowerPoint)
* Self-motivated, approachable, and a strong team player
* Able to use initiative and adapt in a fast-paced environment
* Well-presented and detail-oriented
Additional Information
* Hours: 35 hours per week, Monday to Friday, 8:00am – 4:00pm (1-hour unpaid lunch)
* Contract: Fixed-term (12 months),
* Salary: £23,625