More About The Role
We Make Morrisons… From a Bradford market stall to the UK's fourth largest supermarket we pride ourselves as a Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.
Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We're recruiting a high performing Night Manager to help our business continue to grow and succeed.
Our colleagues work hard through the night to ensure stores are ready for the thousands of customers that walk through the doors the next day. As Night Manager, it's your job to lead and empower colleagues to ensure our stores are always customer ready.
Reporting into the Store Manager, you will also:
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service
* Listen and respond to customer feedback and react accordingly
* Ensure market leading availability across the store
* Work with other Managers to lead a supportive and performance-driven department
* Efficiently manage all people routines, taking accountability of department scheduling, absence, performance and talent conversations
* Deliver training to ensure team have the capability and confidence to deliver their role
* Enable colleagues to work with confidence across various departments
* Identify and develop talent within the department
* Build effective relationships with other operating departments
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
* Take a leadership role within the store
* Ensure resources are planned thoroughly
You will play a vital role in our business and have a huge impact on our success. We will provide excellent training, support and continued development, a competitive salary and a superb benefits package.
Our benefits package
* Competitive salary and bonus
* Attractive pension scheme
* Private healthcare
* 10% discount card for friends or family, with 15% off shopping
* Family-friendly policies: 26 weeks maternity and adoption leave, neonatal and fertility leave
About You
Whether you have previous experience in retail, hospitality, service industry or travel & tourism, if you have a passion for delivering exceptional customer service, we want to hear from you.
What do we need from you?
* Experience managing a team in a fast paced environment
* Excellent communicator able to share knowledge, experience and best practices
* Ability to build and maintain relationships with key stakeholders across all areas while remaining flexible
* Adaptable to change, while being able to challenge effectively
* Active listening and responding effectively to customers and colleagues
We are an equal opportunities employer and welcome applications from all sections of the community.
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