Overview
Join to apply for the Pensions Administration Manager role at XPS Group.
Location and Grade
Location: Perth
Grade: Senior Consultant
Employment Type: Permanent
Hybrid
About XPS Group
XPS Pensions Group is no ordinary company. We've earned numerous awards and accolades, making us an industry leader in Pensions Consultancy. As the largest pure pensions consultancy in the UK, we are a team of approximately 2000 employees spread across 15 locations nationwide. Listed on the London Stock Exchange Main Market, we pride ourselves on our ability to think and act differently, offering expert advice to over 1600 pension schemes and administering pensions for over 1,000,000 members.
About the Team
Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy. Our administrative approach is scheme-based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.
Key Responsibilities
* Involved in a wide range of pensions administration, management and consultancy tasks. As administration manager you will have prime accountability for the service delivery in terms of quality, profit and sustainability for an assigned XPS Administration client portfolio as well as the day-to-day line management of the designated team.
* Overseeing day to day management of client relationships with trustees and corporate clients, and participation in trustee and client meetings where applicable.
* Active participation in XPS Administration’s marketing initiatives, new business activities, attending new business pitches and company events. Seek opportunities to generate additional income from existing client portfolio.
* Providing expert advice solutions to pensions queries and pensions consultative advice; keeping abreast of technical and legislative developments within the pensions industry.
* Overseeing the project management of annual and ad-hoc projects such as renewals, benefit statements, pension increases, scheme returns, and trustees’ reports and accounts.
* Involvement in scrutinising the work of other pensions administration team members; signing out of ad-hoc and standard letters in response to customer queries.
* Taking responsibility for all aspects of admin billing, ensuring timely recording and invoicing of work.
* Disseminating information to team members on service delivery objectives and targets for assigned client portfolio. Presenting technical matters at team meetings.
* Leading non-client activities, conducting internal audits, driving process improvements and ensuring governance tracking measures are updated.
* Assuming responsibility for total workflow management for the designated team, including workload allocation and ensuring delivery in line with SLAs.
* Identifying team objectives and implementing appropriate actions; contributing to management meetings and disseminating communications to junior staff.
* Formal staff management responsibilities including appraisals, objectives, HR and recruitment activities as required.
* Mentoring, training, coaching and developing pensions administration team members; ensuring adherence to company policies.
* Forging strong working relationships with other departments to provide a total service to clients (e.g., Pensions Accounts, Payroll, Administration Consulting and Business Support).
* Ensuring accurate updating on the time recording system to meet utilisation and recovery targets; reporting to senior management by exception.
* May be required to undertake other similar activities as business demands.
Essential
* Able to demonstrate expert knowledge of pensions administration activities and apply to any scheme.
* Previous pensions administration experience of Defined Benefit schemes including leavers, retirements, deaths, transfers, monthly processing and investment, benefit statements, scheme renewal and pension increases.
* Thorough knowledge of pensions legislation framework and ability to stay informed of changes.
* Supervisory, leadership and management experience including performance monitoring, appraisals, recruitment.
* Third party pensions administration experience preferred, or strong in-house experience.
* Presentational experience desirable for client pitches and meetings.
* Able to demonstrate numerical aptitude.
* Previous project management experience for pension administration projects.
* IT proficient in Microsoft Word, Excel, Outlook & PowerPoint.
Desirable
* Marketing and new business activities.
* Developing business contacts/relationships.
What We Offer
Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.
How To Apply
Interested candidates should submit applications below or contact recruitment@xpsgroup.com. Join XPS Group and contribute to a dynamic and inclusive workplace.
Equal Opportunity Statement
XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.
Eligibility
Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, employment or educational references, satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.
Who Are We
To find out more please visit: www.xpsgroup.com
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