Reactive Office Scheduler
£28,000 P/A Rising to £30,000 After 3-month probation
Stockport
Monday to Friday - 8am until 5pm
Have you got experience working in a fast-paced environment?
Are you familiar with scheduling engineers?
Attega Group is working on behalf of our client as their in-house recruitment provider.
We are currently recruiting for a Reactive Office Scheduler to join their team.
The main purpose of this Reactive Office Scheduler role is to support the help desk and liaise with engineers as part of the Rapid Reactive Response team.
In return, our client is offering a salary of up to £28,000 P/A Rising to £30,000 After 3-month probation + company benefits.
This role is full-time and permanent. The hours of work will be 08:00am until 17:00pm, Monday - Friday.
Your responsibilities will include:
Receive and log reactive jobs accurately
Identify urgency risks and required engineer skills / equipment
Allocate jobs to the correct engineer based on location, skills & availability
Prioritise urgent works and manage real-time scheduling changes
Issue clear job instructions to engineers
Provide clients with ETAs, updates
Handle queries professionally
Maintain strong relationships with key clients
The ideal candidate:
Must have previous experience working in a fast-paced helpdesk environment
Needs a confident telephone manner
Will also ideally have some experience with scheduling engineers or have a technical background with engineering knowledge
For more information on our Reactive Office Scheduler role, please contact Hannah in the Attega Group offices today