Job Title: Account Manager
Location: Droylsden, North West
Role Type: Full-time, On-site
Salary: £30,000 basic plus bonus
Your Opportunity:
Join a long-established and well-regarded supplier and installer of domestic and commercial flooring across the North West. We are now looking for an experienced and enthusiastic Account Manager to join the team in Droylsden. This role offers the chance to play a key part in both customer sales and day-to-day office operations within a busy and growing business.
Key Responsibilities:
* Build and maintain strong relationships with new and existing clients
* Advise customers on suitable flooring products and provide accurate quotations
* Follow up with clients post-sale to ensure satisfaction and ongoing support
* Handle administrative tasks, including processing payments and maintaining accurate records
* Respond to customer enquiries in a timely and professional manner
* Support the wider sales team and contribute to achieving sales targets
* Ensure the smooth day-to-day running of the office and assist management as required
* Keep up to date with industry trends, product developments, and competitor activity
Qualifications & Experience Required:
* Flooring industry experience essential
* Previous experience in sales, account management, administration, or customer service
* Excellent communication skills with a customer-focused approach
* Strong organisational and time management skills
* Confident using MS Office, especially Excel; CRM experience is a plus
* Must be outgoing, personable, and proactive
* Full UK driving licence and access to your own vehicle
Benefits:
* £30,000 basic salary plus performance-related bonus
* 20 days holiday plus bank holidays
* Pension scheme
* Sick pay
* Friendly, supportive working environment
Right to Work in the UK:
Applicants must have the legal right to work in the UK. Sponsorship is not available.
This vacancy is being advertised by Lotus Recruitment, an independent recruitment agency acting on behalf of the client. We are an equal opportunities employer and welcome applications from all suitably qualified individuals.