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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing a portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
As an Assistant Manager, you will be a key support to the Store Manager, helping to manage store operations, drive sales, and lead a motivated team to deliver memorable customer experiences. This role offers opportunities for growth within the company and is ideal for someone eager to learn about retail management.
Key Responsibilities
* Motivate and engage your team to embody brand values daily, fostering an inclusive and positive work environment.
* Provide outstanding customer service and demonstrate role model behaviors.
* Assist in driving sales, maintaining standards, and ensuring policy compliance.
* Communicate effectively with team members, customers, and community partners.
* Collaborate with the Store Manager on marketing initiatives.
* Manage stock and execute visual merchandising to meet store KPIs.
* Educate and train team members, advising customers as a product expert.
* Promote teamwork, accountability, and an inclusive workplace culture.
* Support store operations including opening/closing, cash handling, and cleanliness.
* Create memorable customer experiences through authentic service.
* Ensure compliance with health and safety policies.
Knowledge, Skills, and Abilities
* Experience in a fast-paced, customer-facing environment.
* Leadership or supervisory experience preferred but not essential.
* Flexible, adaptable, and available to work varied hours including weekends and holidays.
* Passion for our brands and a self-motivated attitude.
* Ability to manage multiple tasks under pressure.
Working Conditions
* Retail environment.
US Candidates Only
* High School diploma or equivalent.
The Extras
* Generous clothing allowance, bonuses, discounts, and benefits including health plans and paid leave.
Our DEI Commitment
We are committed to creating a diverse, equitable, and inclusive workplace that reflects our mission of empowerment. We celebrate diversity, promote inclusion, and strive for continuous learning and improvement. We believe in giving our people a platform to voice their perspectives and are dedicated to equal employment opportunities. Our DEI mission is to embed diversity, equity, and inclusion at the heart of our business, fostering a culture of belonging where everyone can be their authentic selves. We are on a journey to be better and invite everyone to join us in this effort.
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