Role overview
Location: BBC Edinburgh
Salary: £26,208 per annum
Working Hours: 08:30 – 17:00 Monday to Friday
Benefits: 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
1. Responsibility for the day to day running of Radio Studio’s and TV Mezzanine Camera.
2. Co-ordinate bookings for Reception Radio/TV Studio’s and organise Reception Staff for Out of Hours Meet and Greets.
3. Liaise with Radio Planning to ensure smooth running of Radio Studios.
4. Liaise with TV/Radio Programme Production Teams to ascertain any requirements needed pertaining to Guests / Interviewees.
5. Allocate Hot Desks in Reception for visiting members of Staff.
6. Raise Work Orders and follow financial processes/reporting requirements
7. Compiling and issuing Building User Guides.
8. Work closely with the on-site team to ensure successful operation of the reception area at all times
9. Effectively administer the access system
10. Ensure F reactive enquiries are completed to satisfaction and closed out in the appropriate timescale.
11. Carry out proactive checks throughout the day on all aspects of the business.
12. Manage all aspects of H&S in common areas, (non-production areas), to ensure a safe working environment for all users of the premises, offering sound and proficient advice in accordance with contractual requirements.
13. Undertake quality and KPI audits.
14. Responsible for incident management reporting and implementing escalation procedures as required
15. Fire Evacuations – in the event of an evacuation act as the incident control officer/ fire warden.
16. Liaising with the client at a local level on a daily basis.
17. Monitor and manage customer perception and satisfaction.
18. First Aid – maintain all supplies for common areas
19. Churn – assist BBC Staff with any minor office moves
20. Waste Management is managed in conjunction with BBC / Workplace targets
21. Permit Office – on site liaison between contractors and permit office.
22. Signage- ensure all site signage is current and compliant.
23. To assist visitors, audience members, VIP’s and general public in their use of reception space and the site
24. Ensure the Reception diary is up to date at all times to ensure smooth running of system
25. Ensure the kitchen are clean and well stocked will all supplies.
About the role
Skills required:
26. Good planning, organisational and communication skills, with excellent interpersonal skills
27. Able to work under pressure and meet deadlines.
28. Must be flexible and a sense of teamwork is essential.
29. Excellent client relationship building skills
30. Methodical worker
31. Ability to work within team but self-motivated to work unsupervised when required.
32. To be able to work under pressure to balance conflicting deadlines is essential.
33. Good Health and Safety knowledge
34. Self-motivated, resourceful and resilient
35. Understanding business and operational needs
36. Must be IT literate
Desirable Qualifications
37. IOSH
38. First Aid Certified Fire Precaution Training
Experience with:
Finance systems Fire Warden duties Switchboard systems
EMCOR UK benefits
Additional Benefits
39. Industry leading maternity & paternity policies
40. Refer a friend scheme – worth £500 per referral
41. GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
42. Extensive learning & development opportunities, including opportunities for progression
43. Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover
44. Bike To Work Scheme
45. Health cash plan - Benefits covered include optical, physiotherapy and a health & wellbeing
46. Dental scheme
47. Access to health assessments
48. Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries