We are the creators of mobile solutions that let people live life to the fullest. An international house of brands under one roof; one that is constantly growing to fulfill the dream of living the best connected life possible through mobile technology
Our brands are household names in the mobile world: ZAGG, InvisibleShield, Gear4, and mophie. From screen protection to portable power, we have the mobile world covered!
Why Work at ZAGG?
We are innovators. The first iPhone screen protection? That was us. The first mobile battery case? That was us, too. We arent just industry followers, we are industry leaders—constantly pioneering new frontiers in the mobile world. When youre at ZAGG, youre with a company that invents product categories, not just works in them.
Annual Bonus Program
401K Match up to 3.5% with Immediate Vesting
Generous PTO Program
Medical—100% Paid Coverage for Employees
Paid Maternity and Paternity Leave
Tuition Reimbursement
Dependent Care Contribution Matching
Professional Training and Development
Our cultural beliefs influence everything we do. They are the north stars that lead us to create industry-leading products and a culture of excitement, innovation and mutual respect.
Culture
We’re a tight-knit team built on the passion of building mobile solutions. At ZAGG, we create an environment where our employees feel like nothing can hold them back. We strive to create a collaborative work environment where everyone has a voice.
Celebrating and uniting as employees is important to us, and we strive to include everyone in the inner workings of our company. We enjoy outings together, as well as lively company meetings and holiday parties.
Join the ZAGG Family
We’re always looking for talented, passionate people to join the ZAGG team.
Location: Birmingham, United Kingdom
Job Id: 503
# of Openings: 1
ZAGG Inc is a global leader in accessories and technologies that empower mobile lifestyles. The Company has an award-winning product portfolio that includes screen protection, mobile keyboards, power management solutions and social tech sold under the ZAGG®, mophie®, and InvisibleShield® brands.
ZAGG operates its international business from Shannon, Ireland with additional offices in the United States, China and Hong Kong. ZAGG products are available globally at leading retailers including Apple, Curry’s, 3Uk, Select, Best Buy, Verizon, AT&T and Amazon. For more information, please visit the company’s websites at www.zagg.com and www.mophie.com and follow us on Facebook, Twitter and Instagram.
ZAGG is an equal opportunities employer.
Position Title
Brand Ambassador/ Trainer
Location
Midlands, UK
Reporting to
Regional Sales Director, UK & Ireland
Position Summary
This position will be responsible for supporting sales across the UK region. The Brand Ambassador/Trainer will be the face of our company and will deliver a world-class experience with every interaction with our partners. Their primary focus is supporting retail performance in their assigned territory to achieve sales targets via store visits, trainings, events and technical support when required. You will be responsible for improving sell‑through programmes, merchandising compliance and developing a continuous improvement programme to deliver improved retail performance for each store.
We are a global inclusive team and require someone to demonstrate a positive attitude when faced with change, working with teammates and our partners.
Key Responsibilities
* Provide onsite support to retail employees and distributor partners where needed.
* Develop and maintain a strong technical understanding of our products and services, as well as the competitive landscape.
* Establish productive, professional relationships with all retail employees within your assigned territory.
* Improve retail employees’ knowledge of all ZAGG products on an ongoing basis to support retail performance improvement at store level.
* Audit in‑store merchandising compliance where needed.
* Confirm marketing initiatives.
* Stock Management: Monitor product inventory levels to ensure products are well-stocked and readily available for customers.
* Schedule training with relevant store managers when required.
* Proactively source weekly retailer training opportunities at region, district and/or store levels to efficiently train all employees within your assigned territory.
* Completion and submission of store visit reports on a regular basis via a field management application.
* Work on own initiative to identify areas for potential process improvement.
* Proactively assess, clarify and validate customer needs on an ongoing basis.
* Proactively work with ZAGG team members and contact centre to assist with troubleshooting of any issues relating to products.
* Identify and define corrective actions and follow up to resolve any issues.
* Be an effective link between Sales and other departments to help drive business forward.
* Perform additional duties as and when required.
Please note that areas of responsibility may vary, change and/or develop dependent on the business requirements of ZAGG.
The Ideal Candidate Will Have
* 2+ years of relevant experience is essential.
* High energy and self‑starter attitude.
* Sales and target driven.
* Technically competent, ideally having worked in an accessory sales environment previously.
* Effective troubleshooting skills: Demonstrate strong root cause analysis skills to quickly identify problems and solutions.
* Well organised and detail‑oriented.
* Work well in a collaborative troubleshooting environment while also being able to work autonomously to arrive at the right solution for customers.
* Professional demeanour with excellent verbal and written communication skills and the ability to establish a professional, friendly and empathetic dialogue with customers.
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