Job Description
* Conduct fitness assessments and create personalised workout plans tailored to individual guest and member goals
* Lead one‑to‑one and small‑group training sessions, ensuring correct form, technique and safety
* Motivate and support guests throughout their wellness journey, offering encouragement and accountability
* Educate guests on exercise principles, healthy lifestyle habits and general wellness guidance
* Monitor client progress and adjust training programmes as needed
* Deliver fitness classes and complete gym inductions for new members
* Carry out prospect tours and support membership engagement
* Promote and upsell Personal Training services as directed by the Recreation and Spa Manager
* Maintain a clean, safe and luxury‑standard gym, pool and wellness environment
* Complete two‑hourly water quality checks and report any out‑of‑range results
* Ensure towels, equipment and poolside areas are tidy and well‑presented
* Manage changing rooms to ensure cleanliness and guest readiness
* Enforce club rules to maintain a safe and orderly environment
* Record pool usage levels and monitor non‑usage, contacting members where required
* Complete opening, closing and daily check sheets in line with SOPs
* Manage towel stock levels and record usage as required
* Handle reception duties, including money handling, in accordance with SOPs
* Collaborate with other wellness and spa professionals to enhance the overall guest experience
* Stay updated on current fitness trends, research and best practices
* Demonstrate Fairmont Cheshire The Mere values through professionalism, passion, consistency and teamwork
* Follow all Health & Safety, emergency and reporting procedures
* Maintain professional appearance and behaviour in line with company standards
* Attend required meetings, training sessions and development courses
Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.
Qualifications
* 1–2 years of experience in a fitness, wellness or luxury health‑club environment (preferred)
* Recognised fitness qualification (e.g., Level 2 Fitness Instructor or Level 3 Personal Trainer)
* Strong knowledge of exercise science, wellness principles and safe training practices
* Confident in delivering one‑to‑one coaching, group classes and gym inductions
* Excellent communication and guest‑service skills, with a warm and professional manner
* Ability to motivate, support and inspire guests on their wellness journey
* Strong organisational skills and attention to detail
* Comfortable working in a fast‑paced, luxury hospitality environment
* Knowledge of pool safety, water testing or lifeguard training (advantageous but not essential)
* First Aid certification (preferred)
Additional Information
What is in it for you?
* Exclusive Discounts:
o Fairmont Cheshire, The Mere, Spa and Golf discount
o Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
o 20% off food and beverage in on-site restaurants
* Colleague restaurant
* Being part of The Mere Team – our culture is unique!
* You will benefit from training and development opportunities
* Competitive salary and benefits including pension
* 28 days of holiday including public holidays
* 1-5 days service award based on length of service
* Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
* And last but not least you will get to work with a team of EXTRAORDINARY people