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Receptionist

West Bromwich
Get Grants Ltd
Receptionist
Posted: 17 July
Offer description

Fundraising Type(s): Community, Events, Trusts & Foundations

Sector(s): Children & Youth, Community Development, Education, Housing & Homelessness, Sport & Physical Activity


Details

We are seeking to appoint a receptionist responsible for providing excellent customer support and ensuring the smooth operation of all front of house reception tasks.

The role involves supporting conference hires, signposting customers, and handling queries from internal and external organizations. Strong organization, communication, and interpersonal skills are essential. You will assist the Senior Receptionist in achieving Western Gateway’s key priorities, with experience in sales, accurate record keeping, and data entry being vital.

In addition to a competitive salary and the chance to work for a community-focused organization, benefits include:

* 24/7 Confidential Employee Assistance Programme (EAP)
* 25 days annual leave plus 8 bank holidays, with increases based on length of service (pro-rata)
* Access to IMHR Plus online portal for discounts at major brands and retailers
* SimplyHealth cash plan covering dental care, physiotherapy, diagnostics, tests, scans, and more
* Staff discounts on childcare at YMCA nurseries, YGym memberships, and Coffee at the Clock purchases

Note: The successful applicant must complete a basic DBS check before starting.

Closing Date: 24th July 2025. We reserve the right to close the vacancy early if sufficient applications are received. To apply, complete a YMCA Application form and send it to hr.recruitment@ymcabc.org.uk.

Equality, Diversity, and Inclusion Statement

We are committed to being an equal opportunity employer and promoting a diverse and inclusive workforce. We encourage applications from people of all ethnic, cultural, and social backgrounds.

YMCA BCG is a trauma-informed organization, recognizing the widespread impact of trauma and adapting policies and practices to support those affected, ensuring sensitivity and responsiveness to their needs.

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