Job Summary
Up to £31k FTE | Part Time | Exeter
Company Overview: A well-established consultancy organisation is seeking a Client Administrator to join its collaborative and supportive team. The organisation offers a people-focused culture, flexible working, and a positive working environment where employees are valued and encouraged to grow.
Role Overview
This is a varied and rewarding position supporting the smooth running of client administration, and office operations. Working within a small and friendly team, as a Client Administrator, you will play a key role in ensuring an excellent client experience through efficient organisation, clear communication, and strong attention to detail. The role also has a technical and process‑improvement focus, supporting the business's ongoing digitalisation journey. This includes identifying opportunities to automate administrative tasks, streamline workflows, improve system utilisation, and help create more efficient processes that free up time for higher‑value activities across the organisation.
The role would suit someone who enjoys balancing multiple priorities, takes pride in delivering accurate work, and thrives in a collaborative environment.
Responsibilities
* Manage client onboarding administration and support the client journey process
* Coordinate training bookings, diary management, and client communications
* Support the continuous improvement and digitalisation of administrative and operational processes
* Maintain CRM systems, enrolment documentation, and administrative records accurately
* Support wider office operations, including supplier management, event preparation, and team onboarding
Requirements
* Previous experience in an administrative or client support role
* An interest in technology, automation, and process improvement
* Strong organisational skills with excellent attention to detail and accuracy
* Confident using Microsoft Office applications and CRM systems, ideally HubSpot
* Professional and approachable communication style with a proactive, can‑do attitude
* Hybrid working with flexibility around hours and working days
* 25 days holiday pro rata plus a wellbeing day
* Ongoing training, coaching, and professional development opportunities
* Access to Employee Assistance Scheme
* Friendly and collaborative team culture
* Team social rewards and free onsite parking
Location
Exeter, South West England, United Kingdom
Note on Sponsorship
We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.
If you are an organised and personable administrator looking for a flexible part‑time opportunity within a supportive and growing business, we would love to hear from you. Apply today to find out more about this exciting opportunity near Exeter.
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