Salary
:
Up to £35,000 (depending on experience)
About Learna
Learna delivers flexible online postgraduate education to healthcare professionals worldwide. Our portfolio includes more than fifty specialist programmes, designed and delivered by experienced clinicians and educators. We are expanding our offering in line with evolving healthcare needs while maintaining a strong focus on quality, learner experience, and operational discipline.
Purpose of the Role
The HR and Office Manager provides focused ownership of people operations and office facilities. This role ensures efficient recruitment processes, enhances colleague experience, and maintains a safe, compliant working environment. It enables managers and teams to thrive through consistent support, systems, and service.
Responsibilities
1. Talent Acquisition
2. Own end-to-end recruitment for internal roles, tutors, and contractors.
3. Draft role profiles with hiring managers, select channels, post roles, and manage candidate pipelines.
4. Coordinate screening, interviews and offers. Prepare contracts and onboarding packs.
5. Maintain a compliant right-to-work, references and background check process.
6. Build a light reporting pack that tracks time-to-hire, cost-per-hire and source quality.
7. People Operations
8. Maintain the People Handbook and policies; update for legislative change and communicate clearly.
9. Keep accurate records in Breathe HR and conduct periodic data quality checks.
10. Prepare accurate monthly payroll inputs in partnership with Finance, including starters, leavers, adjustments and statutory payments.
11. Manage joiner, mover and leaver processes, including inductions, probation tracking and exit procedures.
12. Record and monitor sickness, family leave and other absences.
13. Advise managers on policies, thresholds and appropriate interventions.
14. Ensure accurate statutory and company sick pay calculations and timely payroll notifications.
15. Coordinate Occupational Health referrals and support return-to-work plans.
16. Provide first-line guidance to managers on performance, conduct and capability. Coordinate external HR advice when needed.
17. Ensure secure handling of personal data in line with GDPR and company policy.
18. Engagement and Well-being
19. Plan an annual calendar of inclusive engagement activities (e.g. newsletters, town halls, low-cost social events).
20. Coordinate company events such as the Christmas away day and summer gathering.
21. Support charity and community initiatives, encouraging broad participation.
22. Gather colleague feedback and share themes and suggested actions with leadership.
23. Facilities
24. Serve as the first point of contact for visitors, neighbours and contractors.
25. Oversee office health and safety: fire risk assessments, drills, equipment checks, PAT testing and public liability documentation.
26. Manage procurement of refreshments, supplies, furniture and services within budget.
27. Maintain a tidy, safe, and functional workspace.
28. Administer office keys and access controls in line with security protocols.
29. Compliance and Records
30. Maintain auditable records for recruitment, right-to-work, DBS (where applicable), training and policy acknowledgements.
31. Maintain a compliance calendar for renewals, reviews and statutory events.
32. Support due diligence processes with clear, well-organised evidence packs.
33. Collaboration and Reporting
34. Partner with Finance on payroll accuracy, budgets and vendor management.
35. Collaborate with Technology on account lifecycle and access for joiners and leavers.
36. Provide a monthly people and facilities summary for leadership, highlighting risks, progress and key metrics.
Note: A Basic DBS check is required for this role.
Skills and Experience
Essential
* Experience in a combined HR administration and office management role.
* Sound working knowledge of UK employment practices for absence, probation, performance and disciplinary matters.
* Strong organisational and communication skills, with attention to detail and follow-through.
* Hands-on experience with HRIS, ideally Breathe HR, and proficiency in Google Workspace.
* Confident with numbers for payroll inputs and basic reporting.
* Ability to build trusted relationships and handle confidential information appropriately.
Desirable
* Experience in hiring in education or professional services.
* Familiarity with LinkedIn and job boards for direct sourcing.
* Coordination of Occupational Health and well-being initiatives.
How We Work at Learna
Our culture is grounded in our CRED values:
* Collaboration – we work together and build inclusive teams.
* Respect – we trust and empower people to make decisions and succeed.
* Empowerment – we take ownership, learn, and support one another.
* Dedication – we are committed and strive for excellence.
Colleague Benefits
* Electric car scheme
* Bike to Work scheme
* Occupational Health support
* 24/7 Employee Assistance Programme (EAP)
* Flexible and hybrid working arrangements
* 33 days' holiday (inclusive of bank holidays)
* Auto-enrolment pension with employer contributions
* Free hot and cold beverages in the office
* Secure, free office parking
* Continuous learning and development opportunities
* Regular social, well-being, and fundraising events