About Appleby Westward
Appleby Westward is the SPAR wholesaler and retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, employing around 2,000 colleagues who support our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as our SPAR network.
Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east to Land's End in the west, and to Bristol and Salisbury in the north. They offer convenience goods, groceries, chilled foods, and food-to-go, along with essential local services such as Post Office services, lottery, and online collection and delivery services.
We take pride in serving our communities and aim to provide efficient, quality customer service. We are also active in local charity and community support, fundraising for local organizations and our main charity partner, Marie Curie.
About Weston-Super-Mare
Weston-Super-Mare, a charming seaside town in Somerset, is known for its sandy beaches, historic pier, and vibrant community. The SPAR shop on High Street is a local favourite, offering a wide range of groceries, fresh produce, and convenient services like an in-store bakery and lottery. Visit us and experience why it’s popular among locals.
The Customer Service Assistant Role
This role offers more than just a job — it’s a retail career with training, learning, and apprenticeship opportunities. Here’s what you’ll do and what we expect:
* Warm Welcomes: Greet customers with a smile, provide excellent service, and go the extra mile for our community.
* Store Standards: Ensure everything runs smoothly.
* Customer Satisfaction: Use your product knowledge, stay updated with promotions, and create eye-catching displays.
* Transaction Accuracy: Process sales transactions accurately, manage tills, and keep company monies secure.
* Stock Management: Receive, replenish, and display stock.
* Cleanliness: Maintain a clean and tidy store environment.
* Legal Compliance and Food Quality: Be trained to ensure product quality and compliance with labelling and allergen regulations.
* Age-Related Sales: Comply with Age-Related Sales regulations and Think 25 guidance.
* Health and Safety: Follow all health and safety guidelines to ensure safety for colleagues and customers.
What can you expect from a career with us?
* 10% discount on all in-store purchases.
* 5.6 weeks of paid leave per year, allowing time to relax and recharge.
* Access to Employee Assistance Programme and support through Grocery Aid.
* Company pension scheme available after 3 months of service.
* Career progression opportunities, from apprenticeships to potential store management roles.
Applications
If you’re passionate about customer service, enjoy working in the community, and want to grow your retail career, apply below and start your journey with us. Let’s work together to create a welcoming, efficient, and safe shopping experience for everyone!
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