Three Shires Hospital
Location: Northampton. Part‑time role, 22.5 hours per week, permanent.
Salary: £24,947.00 FTE per year.
Overview
We have an opportunity for a Patient Administrator to join the Administration department of Three Shires Hospital, part of Circle Health Group.
Responsibilities
* Contribute to the smooth running of the patient administrative process throughout the patient journey.
* Ensure Circle Health Group best practice process maps are followed, providing an efficient, professional, and standard service to all patients, visitors, consultants and staff.
* Ensure all patient queries are dealt with efficiently and professionally.
* Manage all incoming and outgoing mail.
* Approve electronic bookings received via the relevant system and update any booking received via email.
* Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
* Comply with all relevant mandatory training.
* Cover flexible shift patterns including evenings and weekends.
Qualifications & Requirements
* Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
* Proficient in PC use, including software and systems.
* Basic financial awareness.
* Previous administration experience in a private healthcare environment would be beneficial.
Benefits
* 25 days holiday per year + bank holidays, increasing to 30 days with service.
* Private Pension Scheme.
* Private Healthcare Scheme covering pre‑existing medical conditions.
* Friends & Family Hospital Discounts.
* Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
* Non‑contributory life insurance.
* Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
* Resources, tools and services to support wellbeing.
* Employee recognition programmes.
* Industry leading training and development opportunities.
Equal Opportunity
Circle Health Group is committed to creating a diverse workforce, offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.
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