Job Title: Hire Desk Controller
Location: Essex
Package: £35,000 - £45,000 Basic, Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training.
Job Description
We are looking for a Hire Desk Controller to join a well-established, independent hire company that specialises in construction machinery. This is a growing organisation that prides itself on its culture, offering a friendly working environment where you’ll be given full autonomy and be empowered in your role. Alongside this, the company has built a strong reputation by providing an exceptional service offering to a long-standing, trusted customer base.
Responsibilities of the Role
* Taking inbound hire enquiries from customers
* Ensuring all paperwork and administration work is concluded with each hire
* Checking availability of machines and ensuring machine checks are up to date
* Delivering high levels of customer service to all customers
* liaising with internal team members to ensure all bookings are coordinated accurately and efficiently
Requirements of Role
* Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry.
* Experience working within the Crane Hire, Powered Access, or Plant Hire industry
* Strong communication, organisation and customer service skills
* Experience working with Salesforce would be advantageous
If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Zoe Mansfield at Elite Consultancy – 0121 450 5000 – zoe.mansfield@elitecn.co.uk
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