Job Summary
We, at Tradeston Performance are seeking a professional and friendly Garage Manager/Reception Manager to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires strong organisational skills, attention to detail, and the ability to multitask in a fast-paced environment.
Duties
* Greet and welcome visitors in a courteous and professional manner
* Answer and direct incoming phone calls with excellent phone etiquette
* Manage scheduling and appointments efficiently
* Perform data entry tasks accurately and promptly
* Maintain an organised reception area and ensure it is presentable at all times
* Handle clerical duties such as filing, scanning, and photocopying documents
* Assist with administrative tasks
* Process invoices and manage basic bookkeeping
* You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives
* Support team members with various office tasks to ensure smooth operations
* Ensure the overall garage is running smoothly and report to the company director
Requirements
* You previous experience will have been in a similar role, or perhaps a Service Manager, Front of House Manager, Workshop Controller or Senior Service Advisor
* Proficient computer skills, including typing speed and accuracy
* Familiarity with the automotive trade with experience
* Strong organisational skills with the ability to prioritise tasks effectively
* Excellent phone etiquette and communication skills, both verbal and written
* Attention to detail with a commitment to maintaining high standards of work
* Ability to work independently as well as part of a team
We look forward to welcoming the ideal candidate who can contribute positively to our garage environment while ensuring that our clients receive the best possible service.
Contact - Senna on Please email all CV's to
Job Type: Full-time
Pay: £24,420.00-£37,473.62 per year
Benefits:
* Casual dress
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person