Job Title: Technical Support Officer
Location: Lancashire (Office-based, with occasional flexibility)
Contract Type: Temporary (Initial 3–6 months, likely to extend)
Pay Rate: £17+ per hour (umbrella/LTD, DOE)
Start Date: ASAP
About the Role:
We’re working with a local authority in Lancashire to recruit an experienced Technical Support Officer to support their Building Maintenance and Capital Projects team. This is a great opportunity to join a proactive, forward-thinking team and provide vital administrative and technical support to ensure safe, compliant and well-maintained council properties.
Key Responsibilities:
*
Administer the Council’s Facilities and Asset Management system (currently moving to Civica Tech Forge Cloud)
*
Log and allocate reactive and planned maintenance work orders
*
Manage and monitor service contracts, ensuring compliance with KPIs and cost-effectiveness
*
Maintain statutory compliance records (e.g. Legionella testing, CDM documentation)
*
Support budgeting processes, raising and tracking purchase orders
*
Monitor contractor performance and generate reports
*
Provide general administrative support to the Assets & Estates team (minute taking, correspondence, file management)
*
Liaise with internal teams, contractors and public stakeholders to support efficient service delivery
Key Ski...