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Scheduling coordinator

Portadown
Kingspan Water & Energy
Scheduling coordinator
Posted: 14 September
Offer description

Join to apply for the Scheduling Coordinator role at Kingspan Water & Energy

Are you a master of organisation with a knack for keeping things running smoothly? Join our dynamic team as a Scheduling Co-Ordinator, where you'll play a vital role in planning and managing engineering schedules across the UK and Ireland. Always ensuring business KPI's are met, whilst maintaining a high-quality standard of customer service and delivery.


What You'll Be Doing

* Scheduling of remote based service and repair engineers across the UK and Ireland
* Efficiently schedule the service engineers' day-to-day routes, adhering to the company SLA policy
* Work towards stipulated KPI targets to achieve maximum productivity
* Manage telephone and email communication
* Where required, arrange the engineer's accommodation
* Communicate with the internal and external teams to achieve the best possible experience for our customers
* Follow and adhere to the scheduling procedures & guidelines, as laid out by the Senior Scheduler


What We're Looking For


Essential Skills & Experience

* Strong IT skills (Outlook, Word, Excel)
* Excellent planning and organisational abilities
* Clear and confident communication style
* Ability to prioritise under pressure and manage multiple tasks
* A proactive mindset with strong attention to detail
* Team player with a customer-first attitude


Desirable

* Previous experience in logistics or scheduling
* Familiarity with Infor LN or similar scheduling software


Why Kingspan?

* Career Growth: Access to career development programs and internal job opportunities for personal and professional advancement.
* Hybrid: 3 days a week in the office and 2 at home after training period
* Hours: Mon-Thu 8:15am-5:00pm, Fri 8:30am-4:00pm
* Mentorship: Receive support and guidance from our teams to help you progress in your career.
* Team Culture: Be part of a collaborative, supportive, and inclusive team environment.
* Health & Wellness Benefits: Discounted gym memberships, eye tests and access to virtual health services.
* Financial Security: Attractive pension plans and life assurance up to four times your salary.
* Employee Perks: Employee discounts, Cycle to Work Scheme, referral bonuses, and more.

Apply today to become part of a growing company committed to excellence.

Kingspan is an Equal Opportunities Employer - We do not discriminate on the basis of religion, political opinion, or any other protected characteristic. We are committed to providing equal opportunities for all candidates and selecting the best person for the job.


Seniority level

* Not Applicable


Employment type

* Full-time


Job function

* Administrative


Industries

* Plastics Manufacturing

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