We are recruiting for a internal sales account manager for a role based in Oldbury, Birmingham
Apply (by clicking the relevant button) after checking through all the related job information below.
Key ResponsibilitiesInternal Sales Account Manager
1. Inbound Sales & Inbox Management
* Be the first point of contact for incoming sales calls, answering customer inquiries promptly and professionally.
* Monitor and manage the central sales inbox, ensuring quick, accurate responses and quote generation for customers.
* Build strong product knowledge to confidently advise customers on the right solar technology for their projects.
2. Account Management
* Manage a portfolio of existing accounts, acting as their dedicated internal point of contact.
* As a Internal Sales Account Manager Build long-term relationships with solar installers and contractors to secure repeat business.
* Cross-sell and up-sell products (e.g., matching inverters and mounting kits to solar panel orders).
3. Proactive Business Development & Prospecting
* Actively call through a \"cold start list\" of potential clients to introduce the company and win new business.
* Research the market to identify potential new customers, converting outbound calls into active buying accounts.
* Re-engage lapsed customers to bring them back into the purchasing cycle.
The Ideal Internal Sales Account Manager: Requirements & Qualifications
* Sales Experience: Proven experience in a sales, account management, or telesales environment. Cold calling experience is strongly preferred.
* Industry Knowledge: Some understanding of the solar or renewable energy industry (and how solar products work) is a distinct advantage, though full training will be provided.
* Communication Skills: Excellent telephone manner and clear, professional written communication skills.
* Work Ethic: Highly organized, resilient, and comfortable working in a fast-paced environment. You should be someone who enjoys picking up the phone and driving numbers. xsngvjr
* Tech Savvy: Good IT skills, with the ability to quickly learn our internal order processing and CRM systems.