Overview
The Retrofit Administrator will collaborate with the business and wider group to provide administrative support for retrofit related activities.
Responsibilities
* Assist in maintaining accurate and up to date project documentation, including compliance records, and progress reports.
* Work closely and liaise with internal departments, project management and site-based teams to collate and produce retrofit documentation.
* Manage data related to retrofit projects. Maintain databases and spreadsheets to monitor project milestones and key performance indicators.
* Engage with key supply chain partners to support the effective development and delivery of projects, including the submission/sharing of documentation.
* Monitor compliance with retrofit standards and grant funding. Assist in preparing necessary documentation for audits and reporting to relevant authorities.
* Act as a point of contact for telephone/email enquiries related to retrofit projects, providing timely and accurate information to customers. Respond to queries professionally and courteously.
* Collaborate with other project stakeholders as required.
* Support colleagues as and when required.
* To adhere to and promote on-going ethos and professionalism at all times.
Skills
* Proficient in IT particularly Excel.
* Ability to efficiently organise workload.
* Ability to work autonomously or as part of a team.
Experience
* Essential: 2 years administrative experience.
Desirable
* 1 year customer service experience.
* Experience of working in a geographically-dispersed team and using Microsoft Teams or similar to meet.
* Must have a full UK driving licence with the ability to drive where required by the company.
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