Annual wage £11,830.00 Working week Monday – Thursday, 9am – 5pm Friday, 9am- 2pm Total hours per week: 35 Expected duration 42 Months Possible start date 06 May 2024 Date posted 01 Mar 2024 Apprenticeship level Advanced Level 3 (A level) Reference number VAC1000234917 Positions 1 available What you will do in your working day A normal day would include: -Working with GJD engineering to define and test a solution -Proposing solutions to field engineers and customers over the phone -Dealing with engineers and consumers that are experiencing problems when installing or maintaining GJD products -Using the phone or communicating via email to engineers and consumers -Supporting the Tech Support Engineers in testing and developing new products and supporting in the roll-out of these solutions What you could go on to do: Once fully qualified, you can go on to support the business in a variety of areas and further develop under the Senior Technical Support Engineer. Progression will be offered to the correct candidate. How you will be supported: Full and extensive training is provided for all aspects of the job. What will happen next: Once your CV has been selected, you will be invited to an interview where you will then have the opportunity to find out: •More about this vacancy. •Any training you need to complete. •Answer any questions you have. This will be followed by an onsite interview or job trial at the business site. How you could get there: If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take The training you will be getting Full apprenticeship training provided, location and method to be confirmed, working towards an Advanced Level Apprenticeship gaining a Level 3 Engineering Technician qualification in the Technical Support pathway. Qualifications include; Functional Skills in English and maths if required Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence) Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge) What to expect at the end of your apprenticeship Possible progression within the company and progression onto the next level apprenticeship. Requirements and prospects Desired skills and personal qualities Organisation skills, Team working, Initiative, Can work independently, Time management skills, Friendly, Curious, Pragmatic approach, Willing to take on training Qualifications GCSE or equivalent English (Grade A-C/9-4) Desired GCSE or equivalent Maths (Grade A-C/9-4) Desired