Credit Control Team Leader
Lowestoft
On-site working.
To oversee the Credit Control function, ensuring accurate, timely processes. Working closely with the Finance Manager, this role drives process improvements and provides clear oversight of customer accounts and aged debt.
The role:
Supervise the credit control function of a small, busy team.
Act as the first escalation point for credit control queries and disputes.
Train and mentor team members.
Oversee the preparation and accuracy of aged debt reports.
Support effective working capital management through cash flow reporting
Close monitoring of collections, payment terms, and credit exposures.
Drive continuous improvement across credit control processes to enhance efficiency, control and customer satisfaction.
Support internal and external audits by providing accurate, timely information and ensuring adherence to internal controls and policies.
Produce and present performance metrics for the team and senior management.
Skills & Experience Required:
Proven experience in credit control
Supervision/management experience
Confident approach to liaising with wider teams
Strong IT skills, including Excel.
To apply, please submit your CV or contact Caroline Meeson at Pure