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Clinical support worker

Beccles
East Coast Community Healthcare CIC
Clinical support worker
Posted: 14 September
Offer description

Overview

Contribute to, support, and promote ECCHs, strategic direction, values, and culture in relation to proactive and reactive services. Communicate effectively with patients, relatives and carers, respecting patient confidentiality with privacy and respect for diverse cultural backgrounds and requirements.


Responsibilities

* Participate in one-to-one meetings/clinical supervision within team as required.
* Participate in the learning environment.
* Contribute to the clinical governance agenda through participation in clinical audit when required.
* Contribute to an environment conducive to effective working, respecting, and supporting the delivery of high-quality clinical services.
* Contribute to change and innovation within the team.
* Work as part of the multidisciplinary team to deliver delegated proactive interventions including reablement and conducting therapy exercises.
* Support therapy staff with access/discharge home visits.
* Support therapy staff to deliver activities to aid functional ability, e.g., group exercises, games, and puzzles to improve manual dexterity and memory.
* Work in partnership with senior members of the team and ensure the care provided is of high quality.
* Work with patients towards self-care and independence.
* Work to support families and carers. Be aware of the effects of illness on the family.
* Enable individuals and their families to express their feelings and preferences and take appropriate action.
* Work as part of the multidisciplinary team to deliver supportive care to patients approaching end of life.
* Promote effective communication between patients, families, and carers to include participation in all decision making related to their care.
* Follow an agreed care plan offering a range of clinical activities to ensure best practice is delivered.
* Undertake personal care activities of daily living with patients.
* Support and deliver aspects of activities of daily living, including management of dietary and fluid intake, toenail care, management of continence, assisting with toileting programmes (including use of sheaths, catheters, and continence pads).
* Take, record and report (if outside of normal parameters) blood pressure, respiration, oxygen saturation and pulse rate as may be necessary using NEWS2 (National Early Warning System 2 Observation chart).
* Undertake observations of skin assessments, continence, nutrition, and report back to senior colleagues.
* Undertake urinalysis, including collecting urine samples as directed, reporting any concerns regarding urination.
* Be able to participate in simple wound care, skin tear pathway, venepuncture, or collection of specimens.
* Participate in health education/training for patients, families, and carers.
* Engage in personal development; maintain competence, knowledge, and skills commensurate with the role.
* Be accountable for practice taking every reasonable opportunity to sustain and improve knowledge and competence.
* Provide information as required to complete outcome measures on admission and discharge.
* Maintain legible, accurate and contemporaneous patient records in accordance with ECCH policy.
* Report any changes in patients condition to a registered Health Care Professional.
* Take responsibility for the safe use of clinical equipment.
* Contribute to the effective use of resources.


Values and Behaviours

All roles within East Coast Community Healthcare CIC (ECCH) require staff to demonstrate our Values and Signature Behaviours in the care and service they provide to patients, service users, stakeholders, and colleagues. Our Values are represented by CARE: Compassion, Action, Respect and Everyone. Our Signature Behaviours are: Compassion – We Listen, We Learn, We Lead; Action – My Accountability, My Responsibility; Respect – Respect Our Resources: People, Time and Money; Everyone – Work Together, Achieve Together.

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