Job title: Healthcare Assistant (Phlebotomist) Location: The Randolph Surgery Salary: Up to £30,000 depending on experience Hours: 37.5 (Monday-Friday;08:00-16:00) Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE. Caring We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners. Main Responsibilities: As a valued member of the Operose Health team, your key duties will include: Assisting with patient duties as required and support other team members such as clinical and Nurse Lead with patient care. Supporting the Practice with duties related to CQC outcomes and ensuring compliance is maintained. You will be working with patients with long term conditions such as Diabetes etc. So must have experience in Phlebotomy. Provide clinical procedures such as new patient health checks, BMI, blood pressure, pulse and simple wound care. Completing administrative tasks such as new patient registrations, providing appropriate leaflets, stock control and ordering. Obtaining blood samples of the appropriate quality, taken with minimal stress to patients, which will help with patients’ diagnosis and treatment. Accurately labelling samples and preparing them for collection to the pathology department for analysis. Ideal Candidate: What we look for in new colleagues: Experience in a Primary Care setting and phlebotomy. Completed recognised phlebotomist training course. Able to work within processes, procedures and maintain confidently and data security. Must be able to adapt with changing priorities and be personable, polite and patient with our patients. Must have basic PC skills such as Word, Excel and email. Ability to use own judgement and be aware of professional boundaries they are working to An understanding of infection control and sterilization practices. Taking blood is a special skill, which requires patience and the ability to engage with both adults and children. You need to have a calm approach and to have had experience in a clinical environment and be able to care for people if distressed. Package Description: How we’ll support you: 27 days annual leave plus bank holidays pro rata. Access to our bespoke learning management system and annual formative clinical assessments to support competency development. The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop. Car benefit scheme – specialising in electric vehicles. Cycle to work scheme. Travel season ticket loans Discount cards. Employee wellbeing services including free yoga videos and employee wellbeing app.