Turning Passion into Purpose. London South Bank University is excited to be recruiting for the post of Student Engagement Advisor to join the Student Operations team. This department provides central support for students throughout their time at the University from admission through to graduation and to manage and develop a range of operations and systems.
The role focuses on managing student caseloads to support retention and re-engagement, contributing to attendance monitoring and the extenuating circumstances process. The postholder will work closely with academic staff to support at-risk students through timely interventions and identifying barriers to success.
About You
We are looking to hear from candidates who have the following skills/experience:
* We require an enthusiastic, pro-active individual to become part of the team, based at the Southwark Campus.
* A strong customer-focused and professional approach for the student facing nature of this team
* Practical administration experience and be used to working to support students both face-to-face and online and be used to managing a student caseload.
* Excellent organisational and administrative skills, meticulous attention to detail
* Ability to prioritise workloads and maintain accurate records, meet strict deadlines and perform effectively under pressure
The ideal candidate will be degree-educated, highly motivated, and have a solid understanding of student engagement in UK and international higher education. Experience with student support services, engagement systems, and relevant policies—particularly around data, compliance, and ethics—is highly desirable.
A full list of key responsibilities and the required skills and experience for this role can be found on the attached Candidate Pack.
Benefits of Working with Us:
As a leading Higher Education Institution LSBU offers staff a highly competitive benefits package including holiday entitlement starting at 26.5 days per annum, professional development opportunities and flexible working. Full details on the range of benefits we offer can be found here .
How to Apply:
The person specification for this role alongside applicant guidance on what to submit within your application can be found within the candidate pack attached. Applications must be submitted via the "Apply Online" button below.
For an informal conversation ahead of applying, please contact the hiring manager for this position:
* Abigail Benyah
* abigail.benyah@lsbu.ac.uk
* Student Engagement Supervisor
Key Dates:
* The closing date for applications is 23:59 22 nd June 2025
* Interview/assessment - week commencing7 th July 2025
Exact dates for interviews will be confirmed closer to the time. Please kindly note that interviews may be slightly later than the date advertised.
We are happy to talk flexible working and reasonable adjustments and aim to make our recruitment and selection process accessible to all, please contact us to discuss any support you need. The diversity of LSBU’s staff and students is a source of our strength and the richness of ideas and perspectives that this diversity brings makes LSBU a unique place to work.
Depending on the individual circumstances of the candidate this role may be eligible for sponsorship under the UKVI Skilled Worker route. More details on this can be found within the candidate pack.
We reserve the right to close the vacancy early, should we receive sufficient applications.
If you have any questions related to your application, please email the recruitment team hrdsr@lsbu.ac.uk #J-18808-Ljbffr