An exciting opportunity has arisen for an enthusiastic, personable, dynamic, and self-motivated individual to join the Patient Access Team as an Outpatients Receptionist.
The role involves welcoming patients to our department, booking outpatient appointments, and handling administrative duties related to follow-up processes.
You will also have the opportunity to work and train in other areas within Patient Access, gaining essential skills and experience to support your ongoing personal development.
* Welcoming patients to our department, checking vital information on patient records, and updating as necessary.
* Following specialty-specific processes regarding patients' follow-up appointments.
* Being responsible for weekly Oral/Orthodontic clinic preparation, with updates as needed.
* Working collaboratively with the team to complete daily workload.
* Arranging outpatient appointments using the Choose and Book system where applicable, including confirming, cancelling, and rescheduling appointments.
* Communicating effectively with patients about their appointments via email, phone, or letter.
* Arranging transport and translation services when necessary.
Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)
What does Buckinghamshire Healthcare NHS Trust offer you?
* Opportunities for learning and development to support your career progression.
* Flexible and agile working arrangements, along with NHS benefits such as generous annual leave, pension scheme, and access to NHS discounts.
* A range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
* We are committed to promoting inclusion and ensuring all colleagues feel they belong. We encourage applications from candidates of diverse backgrounds.
* We aim to create a workplace where differences are valued, and colleagues are treated with dignity and respect.
* Greater diversity within our team improves outcomes for the communities we serve.
For further details or informal visits, contact:
* Name: Tayaba Rani
* Job Title: Site Co-Ordinator
* Email: tayaba.rani@nhs.net
* Telephone: 07966134677
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