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About Us
We’re proud winners of the AA Small Hotel Group of the Year 2024-25, rated as a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and recently crowned Best Employer at the Springboard Awards for Excellence.
Position Overview
This role is perfect for an experienced Head Housekeeper or a Deputy Head Housekeeper looking to take the next step. The ideal candidate will have a passion for high standards of work, cleanliness, and the ability to motivate and lead our housekeeping team.
Responsibilities
* Achieve the highest standards of cleanliness, presentation, and maintenance in guest rooms, suites, bathrooms, and public areas.
* Implement daily, weekly, and monthly schedules of work.
* Lead by example, inspiring the housekeeping team to deliver excellent standards and professional service.
Requirements
* Commitment to delivering exceptional standards in hotel bedrooms and public areas.
* Experience in leading housekeeping teams, preferably within award-winning properties.
* Ability to use computer systems for managing orders, rotas, and holiday requests.
* Physical fitness to perform the duties required.
* Enthusiastic approach to exceeding guest expectations.
What We Offer
* Generous Time Off: 31 days of leave, increasing to 33 with service.
* Monthly Tips: Shared service charge/gratuities.
* Discounts & Perks: Savings at retailers, gyms, restaurants, and more.
* Wellbeing & Health Plans: Access to wellness resources and healthcare benefits.
* Sustainable Commuting Options: Cycle-to-Work and Electric Vehicle Leasing.
* Exclusive Perks & Recognition: Discounted stays, spa treatments, and employee recognition platforms.
* Support & Development: Wellbeing support, training, and leadership programs.
* Family-Friendly Policies & Essentials: Enhanced leave, meals on duty, uniform, and footwear allowance.
Our Culture
We foster a collaborative and inclusive environment where your voice matters. We are committed to sustainability, equity, and creating a workplace guided by our core values of Heart, Honesty, Spirit, and Team.
Join us and be part of a values-led, award-winning employer that values diversity and inclusion.
Learn More
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