A local authority in Sandwell is seeking a proactive Tier 2 Support & Development Officer to deliver advanced functional support for Oracle Cloud systems. The role involves troubleshooting issues, collaborating with teams, and guiding Tier 1 support staff. Essential qualifications include customer support experience, team leadership, and a degree or equivalent experience. You will work in a dynamic environment with opportunities for professional growth and generous benefits, including annual leave and pension schemes.
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