Becoming a Housing Support Worker is more than just a job - you are the one that people turn to when most in need. If you want to work in a role which supports ending homelessness and makes a difference to people's lives, then we want to hear from you.
The Short-term Housing Support (STHS) Worker role is responsible to the Lead for Short-term Housing Support for delivering STHS as set out in practice guidance. Those in this role are expected to facilitate and assist people using strength based approaches. Understanding an individual’s unique position, the skills they have and the opportunities they choose is essential. Short-term housing support must be carried out under FLF policies and procedures and to the standards set out by the CI and SSSC.
Short-term Housing Support Delivery
1. Work under the Lead for Short-term Housing Support to confirm appropriateness of referrals and assess individual risks and vulnerabilities.
2. Support individuals to identify and achieve their personal goals and aspirations using person-centred and trauma aware practices.
3. Apply safer working practices when supporting people with different needs and assets (complex through to low level support) and apply protection procedures to keep people safe.
4. Write and maintain up to date records which accurately evidence continuous engagement and people’s achievements.
5. Assure satisfaction and trust in Frontline Fife’s services are maintained through seeking continuous feedback as per FLF’s complaints policy.
6. Work to FLF’s policies and procedures and within professional boundaries.
7. Evidence achieving targets and other compliance requirements through value based practices.