Customer Experience & Marketing Executive Job summary: Ferrari is a brand that exudes passion and our clients and visitors marvel at the design and technical capabilities of our cars. Our colleagues share and demonstrate this passion in all that they do. Their passion creates a wonderful experience and motives our clients to engage and enjoy all of the wonderful products and activities that we create. As a Customer Experience & Marketing executive, you will manage the customer journey ensuring outstanding experiences at point of sale and events In this role, you will: Play an active part in dealership operations, overseeing the entire Customer journey. Create, manage and execute local marketing events, attracting potential customers and fostering loyalty through marketing events. Assist with Customer database management, up-dating after each event and proactively managing the database for follow up opportunities and targeted actions. Overseeing multimedia content for the dealership, co-ordinating and overseeing both digital and e-mail marketing campaigns What we're looking for: Excellent interpersonal skills, with the ability to engage with knowledgeable clients that are used to receiving the highest levels of service. Qualified or with experience in a marketing discipline. The ability to provide an exceptional and lasting first impression is essential. A keenness to take on information relating to specification, performance, history and current Ferrari activities including Formula 1 will be beneficial. What We Offer A market aligned salary. Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and JCT600 academies Read more about our Employee Benefits - JCT600 Why JCT600? We’ve spent over 75 years building a business that values its people and their careers We pride ourselves on being rated highly by colleagues for engagement and inclusivity Our commitment to your growth is reflected in our “Life at JCT600” philosophy and seven colleague commitments How to Apply At JCT600, you’re always a name, never a number. Ready to drive your career forward? Click “Apply Now” and upload your CV. Looking for future roles? Submit your CV directly here and join our talent pool. Inclusivity & Diversity JCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be members of the Automotive 30% Club and a Disability Confident employer. We try our hardest to make JCT600 feel like a home from home for all of our colleagues. To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.