Annual wage £12,480.00 Salary could increase to £13.5k-15k dependent on experience 10% Bonus Potential. Wages explained Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). Minimum Wage Rates Working week Monday – Friday 9am – 5pm Hours to be confirmed Total hours per week: 37.5 Expected duration 14 Months Possible start date 01 Jun 2024 Date posted 22 Apr 2024 Apprenticeship level Intermediate Level 2 (GCSE) Reference number VAC1000246404 Positions 1 available What you will do in your working day Duties will include: Answering customer enquiries over the phone, by email and face to face Processing sales orders and quotations Providing after sales support Helping with tool repairs Sorting out larger orders for Kanban systems The training you will be getting Customer Service Practitioner Level 2 apprenticeship standard Functional Skills in Maths and English, if required What to expect at the end of your apprenticeship Possibility for the right candidate to secure a full time job and continue developing in the role. To be decided upon completion of qualification. Requirements and prospects Desired skills and personal qualities Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working, Initiative, Patience Qualifications GCSE or equivalent English (Grade 4 and above) Desired GCSE or equivalent Maths (Grade 4 and above) Desired