Overview
This role is all about making procurement systems easier and more intuitive to use — focusing on content, user experience (UX), and operational effectiveness. You’ll be improving how people interact with procurement platforms like SAP Ariba, driving automation, and supporting smooth daily operations.
Responsibilities
* Lead UX and content strategy across procurement systems
* Design and deliver an annual content roadmap to improve automation and satisfaction
* Support procurement operations team to deliver day-to-day services
* Oversee third-party performance (vendors like SAP service providers)
* Identify efficiencies in SAP content to reduce manual work
* Enhance the Procurement Portal UX so users can self-serve with ease
* Ensure strong controls, audit readiness, and compliance throughout
Skills & Experience Needed
* Strong SAP Ariba knowledge
* Experience improving user experience in systems
* Background in process optimisation
* Able to communicate complex info simply
* Stakeholder management across internal teams and vendors
Nice to Have
* Experience with platforms like Globality, ServiceNow, EcoVadis
* Background in data analytics
* Exposure to transformation programmes
* Experience managing third-party vendors
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Finance
Industries
* Banking and Financial Services
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