Insurance Account Handler – King’s Lynn (Everywhen)
Join our friendly team in Norfolk at our King’s Lynn office as an Insurance Account Handler. This role offers a Monday to Friday schedule with weekends off, competitive salary, generous bonus structure, and flexible hybrid working options.
What You’ll Be Doing
As a go‑to person for a designated portfolio of clients, you’ll build strong relationships and support them with their insurance needs. You’ll help the business achieve its income and growth targets, contribute to a strong, engaged team environment, and demonstrate a commitment to client care and retention.
What We’re Looking For
* Insurance industry experience
* A positive, proactive attitude and drive to deliver the best client experience
* Curiosity and willingness to learn—support for qualifications such as CII or ACII is available
* Confidence in communication, both by phone and face‑to‑face
* Collaborative spirit and resilience to adapt in a fast‑paced environment
* Integrity and honesty—essential in our regulated industry
Key Tasks
* Attend client meetings when appropriate
* Support the Account Executive with new business and renewals
* Proactively review claims, mid‑term adjustments, and business changes prior to renewal
* Market renewals to insurers and agree deadlines for terms to be provided
* Review insurer terms against presentation to ensure suitability
* Maintain the policy admin system and process mid‑term adjustments
* Review client needs
Benefits
* 26 days holiday plus bank holidays
* Career progression opportunities across our group
* Professional qualifications support
* Pension scheme
* 24/7 wellbeing support
* Paid volunteering day
* Spotlight Awards to recognise high performers
Apply Now
Apply today and a member of our team will contact you shortly.
Equal Opportunities
Everywhen is an equal opportunities employer. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Employment Checks
Successful applicants will undergo relevant employment checks before starting, including verification of recent employment, address, credit history and a standard criminal record check.
Vacancy Notice
We may close this vacancy before the published end date if an adequate number of suitable applications have been received. No agencies please.
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