Our client, a freight forwarder is looking for a Land Freight Operator to join their office in Basildon Duties and Responsibilities: The successful candidate will assist with the day to day running of the operations and will undertake the following: * Understand and execute the departments vision of good business development in order to successfully import/export products * Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs. * Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs. * Complete all import/export activities and documentation correctly and on time. * Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions. * Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders. * Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time. * Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales. * Aid credit control with collection of overdue payments from suppliers and clients * Report internal leads to the line manager/sales team. * Follow up late customer payments in conjunction with credit control. * Maintain and utilise the operational system at all times. * Oversee client and sub-contractor management in conjunction with SOPs. * Ensure all reports are generated by given deadlines. * Maintain regular communication with sales teams reporting new sales leads and handover of shipments. * Create new and maintain current SOPs for the department. * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format. * Ensure best value for money is obtained during procurement processes. * Implement and improve new efficiencies in workflow in conjunction with line manager. * Provide holiday and sickness cover as required. * Paid overtime during the week and weekend will be required as and when necessary