Job summary
An exciting opportunity has arisen within the Mental Health - Acute Liaison service for Clinical Team Secretary/Administrator
There is an expectation for weekend cover. Mental Health - Acute Liaison supports multiagency and multidisciplinary services providing care for patients who have been assessed within our acute and community hospitals. In order to support the team our administrating clerical team are front of house and receive referrals, therefore information is gathered and documented on our computer system. The admin team also support with our daily huddles capturing information, documenting in a timely, concise and clear way. You may also need to accommodate urgent requests from senior staff to meet service demand.
Main duties of the job
The successful candidate will be working with the Mental Health Teams within services across County Durham. We are looking to employ a hardworking, conscientious individual who is able to present themselves in a professional manner. The successful candidate would be required to perform administrative duties, have an understanding of Information systems and be able to contribute to ongoing service development.
About us
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Date posted
23 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
346-DDA-062-24
Job locations
Sniperley House
Lanchester Road Hospital
Durham
DH1 5RD
Job description
Job responsibilities
The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families, along with external agencies in order to support liaison services.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying
Person Specification
Qualifications
Essential
1. Diploma/NVQ Level 3 in Business Administrationor equivalent (or willingness to achieve within an agreed timescale)
2. ITQ Level 2 or equivalent or willingness to work towards
3. Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
4. Significant secretarial/admin experience
Desirable
5. Secretarial/admin experience in a clinical environment
Knowledge
Essential
6. Comprehensive knowledge of Microsoft Office applications (word, excel, outlook)
Desirable
7. Working knowledge of medical/psychological terminology
Skills
Essential
8. Good organisational and diary management skills
Desirable
9. Audio/touch typing