About Us Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and resiliency of critical infrastructure against human factors and/or compromise. We are a fast-growing, well-funded Y-Combinator company. We value our craft, are strong supporters of work/life balance, and embrace a culture of humility, honesty, and transparency. About this job We're looking for a SRE that will work directly with customers to ensure successful Teleport deployments. You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features. For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue. Responsibilities This job sits at the intersection of product, engineering, and revenue. You won't just work closely with the engineering team, you will be on the engineering team. The range of problem solving includes networking, performance, security and integrations with existing systems. Most of the code you will write will be open source. Our products are loved by their users, you'll get to meet them regularly. Requirements Excellent communication skills. Willing to travel to customer sites. Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm). Linux systems engineering experience. Go or Rust experience. As we are a startup, you should be comfortable changing the area of focus and working directly with customers. Interview Process You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements. You join a Slack channel and submit a coding challenge in (Go/Make/Helm) using GitHub. Benefits Extensive health coverage Annual expense budget Rest & recovery policies that maximize leave and your ability to recharge Investment in your future with retirement savings plans Equity in a US $ 1.1-bn business Professional development opportunities £120,700 - £201,300 a year The base salary range for new hires in this role is between 120,700 - 156,200 for a level 4 and 155,550 - 201,300 for a level 5. Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at https://goteleport.com/legal/apply/job-applicant/