We are looking for four Access Hub Coordinators to join our team at the Harold Moody Health Centre on a permanent contract.
Hours: 37.5 hours - full time
Site: Harold Moody Health Centre SE17 2GN
Salary: £12.88 per hour
If you wish to apply, please do so via this link:
https://nexushealthgroup.nhs.uk/2025-application-form
CVs will not be accepted without an application form.
Please note, the post holder might be required to do early shifts depending on business needs.
Main duties of the job
The Nexus Access Hub Coordinators are responsible for assisting patients in accessing our services in the most effective way possible. The postholder will undertake the following:
* Greet and assist patients in using our services
* Handle patient enquiries courteously, efficiently, and with empathy
* Undertake administrative tasks with care and attention to detail
* Understand and work with the team to meet the key performance indicators for this role
About us
Nexus was formed in 2016 through the merging of several established local practices in North Southwark. We serve a practice population of 76,000 patients across 9 sites. Our aim is to provide clinically excellent services, recognizing the needs of our local population, and to foster a learning and developmental environment for our staff. Our clinical approach is founded on clinical excellence, leadership, and governance. We are a recognized training organization.
Our 9 sites are geographically close and well connected by local transport hubs at London Bridge, Elephant & Castle, and Canada Water. We share a single patient list, but patients are attached to specific sites and cared for by local multidisciplinary teams including GPs, nurses, Physician Associates, Paramedics, ANPs, and Pharmacists. These teams are supported by Managers, administrative staff, and central services such as HR, IT, and Clinical Administration. All sites function as traditional practices with a Site Manager and GP partners, and are involved in training GPs and other healthcare professionals. Nexus collaborates closely with the local PCN, with two partners serving as Clinical Directors.
Job responsibilities
Please see the attached job description and person specification for detailed requirements.
Person Specification
Qualifications
* GCSE or NVQ Level 2 or equivalent experience
Experience
* Computer literate, including MS Word, Excel, PowerPoint, and Outlook
* Experience supporting patients and colleagues
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A DBS disclosure will be required to check for any criminal convictions.
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