Dispatch Administrator
Aldridge
£24,000 to £28,500
Monday to Friday, 37.5 hours
Permanent, office based
A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.
Role overview
1. Communicate with customers and third party carriers to arrange deliveries and collections
2. Maintain accurate delivery calendars and internal spreadsheets
3. Assist with driver scheduling and use tracking software to optimise routes
4. Coordinate shipments via pallets, parcels, and vans using online portals
5. Support export bookings and manage related documentation
6. Manage deliveries, returns, and collections efficiently
7. Collaborate closely with warehouse, workshop, and sales teams
8. Provide customers with timely delivery updates
About you
9. Experience in dispatch, transport admin or logistics is preferred
10. Some knowledge of export processes is desirable
11. Strong customer service and communication skills
12. Confident using booking portals and internal systems
13. Organised, accurate and able to manage multiple tasks