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Business and administration apprenticeship - clerical officer

Lanark
Clerical officer
Posted: 24 May
Offer description

Join Our Team as a Modern Apprentice in Business and Administration! NHS Lanarkshire is thrilled to announce several exciting opportunities for Modern Apprenticeships in Business and Administration across Lanarkshire. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. Key Details: Locations: Various sites across NHS Lanarkshire. Duration: Fixed term post for 12 months starting from the 18th of August 2025. Part-time hours available with pro-rata salary. Eligibility: Applicants should be aged 16 to 24 years old on 1st of August 2025 (or up to 29 years for applicants who have a disability or those with care experience*) are eligible. Must demonstrate proficiency at SCQF Level 5/National 5 level. More information can be found in the job pack attached to this advert. What We Offer: Training: Gain invaluable on-the-job training to develop a diverse range of business and administrative skills. Qualification: Work towards achieving a Level 5 SCQF qualification in Business and Administration with New College Lanarkshire, leading to a nationally recognised qualification. Support: You will be well supported on this Modern Apprenticeship Programme with a dedicated workplace buddy, a Job Coach from the in-house Employability Team and regular networking sessions with other apprentices. What We're Looking For: Motivated Individuals: Highly motivated and committed individuals eager to join our Modern Apprenticeship Programme. Skills: Strong communication, customer service, and IT skills, along with the ability to understand various procedures and processes. Interest: A particular interest in administrative roles, coupled with a positive attitude towards work and professional development. Duties as a Clerical Officer may include: General reception duties. Sort and distribute incoming and outgoing mail. General Admin tasks such as; Photocopying, emailing and filing. Dealing with enquiries, either face-to-face or by telephone, from the public, patients and external agencies. Maintain appointment systems - resolve disputed appointment times, offer new appointments and re-arrange existing appointments. Preparation of orders for stationery, supplies and sundries to ensure adequate stock levels e.g. purchase orders, pre-printed stock orders. No Prior Experience Necessary: This Modern Apprenticeship welcomes applicants with limited work experience, including school leavers. How to Apply: Please complete our online application form Find out more about the roles, our Modern Apprenticeship programme, and the application process by joining one of our online MS Teams sessions: Friday 23rd of May at 1pm: Interest Call 1 Tuesday 27th of May at 2pm: Interest Call 2 We strongly encourage you to attend these sessions for guidance before applying. Additional Information: For full details about this Modern Apprenticeship and the recruitment process, please refer to the attached job pack. For any informal enquiries, feel free to contact Nicole Grant at Nicole.Grant@lanarkshire.scot.nhs.uk, Senior Employability Advisor/Job Coach Lead. Don't miss this incredible opportunity to kickstart your career journey with NHS Lanarkshire! Apply now and embark on a rewarding path of growth and development. For queries regarding the application form or recruitment process only, please contact elizabeth.dysart@lanarkshire.scot.nhs.uk stating the job title and reference number in the subject. Please note: all job-related queries must be directed to the informal contact noted above. Please note we anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early. In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another. *Care experienced applicants are people who live/have lived with foster parents’/kinship carers or who live/have lived in a residential children’s setting/secure unit.’ Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some of NHS Lanarkshire’s benefits include: A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension ) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early. For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ Please check your e-mail regularly (including junk & spam folders) as well as your Jobtrain account for updates. We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent—regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another. *Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings. Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process. Right to Work within the UK NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

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