Join Our Family
Belong in a place where you can be yourself and love what you do. Join our hotel community, and we will support you to realize your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalized experiences for guests. Help them feel special, and we will do the same for you.
The Exciting Opportunity
We opened the first 5-star Hotel in Liverpool, The Municipal Hotel & Spa MGallery, in May 2023, revitalizing this historic building. Our Heartists aim to create memorable moments for all guests, sharing stories from the past and crafting new ones through our hospitality. The hotel features 179 stunning bedrooms within an inspiring landmark of the city, with iconic elements like the clock tower setting the rhythm of our story. Our amenities include various restaurants, bars, and a state-of-the-art spa sanctuary, offering guests a place to relax and create their own magical moments.
MGallery is known for boutique hotels with unique designs. (More at accor.com)
A Day in the Life of a Housekeeping Assistant
What you'll be doing...
We are seeking new Housekeeping Team Members to work split shifts in the afternoons and evenings, providing turn-down service to our guests. This involves cleaning and tidying rooms and bathrooms in preparation for the evening. Flexibility with shifts is essential, as our hotel operates 7 days a week. Responsibilities include linen porterage, cleaning public areas, in-house laundry, managing supplies, and servicing guest rooms.
Upon entering our hotel, guests are often 'wowed' by the visual impact of our rooms and public areas. Our Housekeeping Heartists work harmoniously with all departments to deliver 5-star hospitality, focusing on attention to detail, time management, and creating a luxurious, personalized guest experience.
What We Need From You
We hire mostly on personality and potential, but here are some requirements...
* A positive, can-do attitude and passion for delivering 5-star hospitality.
* Excellent teamwork and communication skills to build strong relationships across departments.
* A caring nature and a passion for providing a positive guest experience aligned with 5-star standards.
* Strong time management skills and pride in maintaining high standards of work.
What We Offer
Joining us as a Heartist means becoming part of the Accor and RBH groups, with access to numerous benefits. The ALL Heartists program offers memorable experiences, hotel discounts, and exclusive partner deals. RBH benefits include additional holiday days, pension schemes, and more. The Municipal Hotel also offers friends and family rates, discounts, free meals on duty, gratuities, discounted parking, and social events. We believe our benefits package supports our culture and our people. To learn more, watch our RBH employee benefits video here.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer committed to diversity and inclusion. If you need reasonable adjustments during our hiring process, please contact careers@rbhmanagement.com.
Apply now and let your passion shine! #MGallery #MGalleryMoments
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