Job Title: Order Book Clerk
Location: Donnington, Telford
Compensation: £28, + Benefits
Role Type: Full time / 12 Month Fixed Term Contract
Role ID: SF
Join a team that keeps critical projects moving – become an Order Book Clerk and make a real impact.
At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as an Order Book Clerk at Donnington, Telford.
The role
As an Order Book Clerk, you’ll play a vital role in ensuring the smooth flow of procurement activities that underpin our defence and engineering projects. This is a fast-paced, detail-driven position where your organisational skills and proactive approach will help maintain efficiency and compliance across critical supply chains.
Day-to-day, you’ll work closely with suppliers and internal teams, making a tangible difference to national security projects while developing your career in a dynamic environment.
1. Contacting suppliers via phone and email to confirm and expedite critical or overdue purchase orders
2. Completing order book reviews and managing allocated suppliers
3. Processing supplier proof of delivery (PODs) promptly to reduce receipt queries
4. Resolving invoice queries to comply with prompt payment policies and attending aged debt reviews
5. Using data, system capabilities, and best practice processes to maintain accuracy and efficiency
This role is full time, 37 hours per week and is based on site at Andover.
Essential experience of the Order Book Clerk
6. Previous customer service experience
7. Strong IT skills, including Microsoft Office (Excel essential)
8. Basic knowledge of procurement and ERP systems
9. Experience in a telephone-based role, such as a call centre
Qualifications for the Order Book Clerk
We value difference and don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and/or willingness to learn then we would like to hear from you.
Security Clearance
The successful candidate must be able to achieve and maintain Standard (BPSS) and Security Check (SC) security clearance for this role.
Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at