Property relationship manager

Job Description

Welcome to DJ Alexander, where we know Scotland inside out. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to cover Edinburgh, Glasgow, St. Andrews, Dundee and Aberdeen with over 300 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Property Relationship Manager in our Edinburgh office. The salary for this role is £23,500.

What the job involves for a Property Relationship Manager: -

1. Key member of the Maintenance team, driving delivery of all maintenance instructions.
2. Provide frontline support to our clients, tenants and third party contractors.
3. Support colleagues within the company, get all related maintenance complete on time and on budget.
4. Manage and deliver on day-to-day maintenance requests across the full region portfolio.
5. Deliver high standards of customer service at all times, ensuring a proactive approach to all incoming queries to the company.
6. Understand and deliver maintenance projects in line with client requests, whilst guiding on legislation and repairing standards.
7. Managing and responding to day-to-day email and telephone requests from Landlords, Tenants and Contractors.