Job Description
PSM Recruitment are seeking an experienced and ambitious Block Manager to join a local Estate Agency & Letting Agent in Dover. This is a fantastic opportunity for someone looking to progress their career and potentially take on a leadership role in the future. The role is office-based but involves regular site visits and client interactions.
The Client manages a diverse portfolio of residential flats and mixed-use properties, including commercial units. The team is dedicated to upholding industry standards, ensuring the highest level of service for leaseholders and freeholders alike.
Key Responsibilities:
1. Oversee the management of residential blocks and mixed-use properties, ensuring compliance with all relevant legislation and industry standards.
2. Act as the main point of contact for leaseholders, freeholders, and tenants, handling queries and resolving issues efficiently.
3. Conduct regular site inspections and liaise with contractors for maintenance and repairs.
4. Prepare and manage service charge budgets, ensuring transparency and accuracy.
5. Oversee Section 20 consultations and major works projects in accordance with the Landlord and Tenant Act.
6. Ensure health & safety compliance and risk assessments are up to date.
7. Handle disputes and complaints professionally, including dealing with challenging individuals.
8. Work collaboratively ...