Hours: 16 hours per week (Monday, Wednesday, Friday) Pay Rate: £13.00 per hour (to be reviewed after 6 months) Location: Leicester, Anstey Driving Required: Yes must be a car driver and willing to go out on service if needed About the Role My client is looking for a proactive and organised Service Coordinator to join our friendly and energetic team. Youll play a key role in keeping our service running smoothly supporting the team, coordinating drivers, and ensuring that our systems and processes are followed effectively. Weve recently implemented a new system, so we need someone who enjoys working with technology, planning ahead, and helping things run efficiently. This role would suit someone with experience as a Service Coordinator, Scheduler, or in a similar administrative or operational support position. Key Responsibilities Coordinate and support daily service operations to ensure everything runs on time. Monitor staff and driver trackers to ensure punctuality and service quality. Communicate effectively with drivers, staff, and management to resolve issues quickly. Complete general administrative duties such as answering phones, filing, archiving, and updating records. Assist with planning and scheduling using our new system. Be available to go out on service when required. Contribute positively to the team with enthusiasm, initiative, and reliability. About You Previous experience as a Service Coordinator, Scheduler, or in a similar support/operations role. Confident using systems and adaptable to learning new software. Strong organisational and communication skills. A positive, can-do attitude and a team-focused approach. Problem-solving mindset and the ability to stay calm under pressure. Full UK driving licence and access to a vehicle. They are a supportive and friendly team that values enthusiasm, initiative, and teamwork. Youll be working closely with the management team to help move our service forward and ensure we continue to deliver high-quality support. If youre looking for a part-time role where you can make a real impact, grow your skills, and work with a great team I would love to hear from you!