Who We Are
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
Fun – We take fun seriously! We put smiles on faces.
Adventurous – We’re game changers, adaptable and explore with optimism.
Impact – We’re here to create a healthier connection between people and planet.
Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About The Role
As a Front of House Team Member, you will be part of a growing F&B team delivering fantastic food and an amazing customer experience. Reporting to the F&B Manager, you will support the smooth running of the clubhouse, café and bar areas, ensuring our visitors have a welcoming, enjoyable and memorable experience.
Key responsibilities include:
* Providing a warm, welcoming atmosphere for all visitors
* Taking food and drink orders using the till system
* Preparing and serving food and drinks to spec
* Following food safety, allergen and COSHH procedures
* Supporting cleaning, stock control and daily checklists
About You
You are friendly, proactive and enjoy working in a busy hospitality environment. You take pride in high standards and love being part of a team that creates memorable experiences.
We’re looking for:
* Strong customer service skills
* Level 1 Food Safety (or willingness to complete)
* Confidence working in a fast-paced environment
* Excellent communication and teamwork skills
* A positive, can-do attitude
Qualifications
* Level 1 Food Safety (Level 2 desirable)
* Understanding of Challenge 25 and responsible alcohol sales (where applicable)
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:
30 days paid holiday (inclusive of bank holidays)
Free access to our staff surf sessions.
Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves.
We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.