Overview
As a Director of Engineering at Trustpilot, you will play a key role in shaping and executing our engineering strategy, ensuring our teams are empowered to innovate and deliver at scale. You\'ll lead, inspire, and empower skilled engineering leaders and their teams to build reliable, secure, and high-performing technology that advances Trustpilot\'s mission forward.
What You\'ll Be Doing
* Strategic Leadership: Develop and implement the engineering strategy that aligns with Trustpilot\'s vision of becoming the universal symbol of trust.
* Drive technical innovation across engineering teams, ensuring adoption of modern practices, tools, and architectures to support growth and scalability.
* Partner with product and business leaders to align engineering roadmaps with strategic company goals.
Operational Excellence
* Oversee the delivery of high-quality software solutions, ensuring timely completion while maintaining reliability, performance, and security.
* Implement processes and best practices to optimize the software development lifecycle, promoting efficiency, collaboration, and continuous improvement.
* Define and track key performance metrics to measure engineering effectiveness and impact, promoting accountability across teams.
Team Management
* Lead and inspire a team of engineering managers, staff engineers, and their teams, promoting a culture of innovation, inclusion, and growth.
* Mentor and develop engineering leaders to advance technical capabilities across the organization.
* Build an engineering culture that prioritizes collaboration, learning, and a consistent focus on customer value.
Global Growth
* Collaborate with cross-functional teams to expand Trustpilot\'s platform and adapt to the needs of diverse global markets.
* Scale engineering operations to support growth, including entering new markets and building new capabilities.
* Establish partnerships across the organization, including with Legal, Product, Data Science, and Marketing, to align engineering efforts with broader business plans.
Innovation and Problem Solving
* Drive the technical vision for Trustpilot, leveraging data and emerging technologies to create substantial benefits.
* Address complex engineering problems by promoting a problem-solving culture, encouraging experimentation, and leveraging user feedback.
* Promote sustainability and scalability in all aspects of engineering.
Who You Are
* Skilled Engineering Leader: Extensive experience leading mid to large, distributed engineering teams in a technology-focused company.
* Strategic Thinker: Ability to define and deliver an engineering strategy that aligns with the company\'s purpose and goals.
* Technical Skills: Understanding of modern software development practices, architectures, and infrastructure, with the ability to make informed technical decisions.
* Consumer-Centric: A deep appreciation for how engineering decisions shape user experiences and a commitment to building intuitive, scalable products.
* Collaborative Leader: Interpersonal and communication skills, with the ability to direct cross-functional initiatives and collaborate across teams.
* Data-Driven: Analytical skills, with extensive experience using data to inform strategy and decision-making.
* Continuous improvement mindset and commitment to diversity in teams.
What\'s In It For You
* A range of flexible working options to dedicate time to what matters to you
* Competitive compensation package + bonus
* Restricted Stock Units
* Private Medical Insurance
* Critical Illness Cover
* Pension and life insurance
* 25 days holiday per year, increasing to 28 days after 2 years of employment
* Two paid volunteering days per year
* Learning and development opportunities through Trustpilot Academy
* Tailored leadership development program with workshops, coaching, and feedback mechanisms
* Health cash plan, online GP, 24/7 Employee Assistance Plan
* Headspace access for mindfulness
* Paid parental leave
* Season ticket loan and cycle-to-work scheme
* Central office location with snacks and refreshments
* Regular company events and social opportunities
* Access to deals and discounts on travel, electronics, fashion, and more
About Us
Trustpilot began in 2007 with a simple idea to be the universal symbol of trust. We are open, independent, and impartial, helping consumers make informed choices and businesses to grow. We have 300+ million reviews, 64 million monthly active users, and operations across multiple cities worldwide. We are an equal opportunity employer and value diverse perspectives and experiences.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.
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