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Regional officer

Inverness
Permanent
The Scottish Parliament
€29,578 a year
Posted: 8 December
Offer description

MSP for the Highlands and Islands at The Scottish Parliament

Job Description
Salary: £27,900 - £31,157, depending on experience.
Hours: Full-time, 35 hours per week
Location: Inverness and home-working

Working for a Member of the Scottish Parliament (MSP):
MSPs are employers in their own right. Under their employment, you will become part of a team supporting them in carrying out their duties. You'll work in a dynamic and fast paced environment to provide an outstanding service for constituents.

The Job
This is a full-time role based in the virtual regional office, with support required at meetings and visits in the Inverness area and elsewhere in the Highlands and Islands parliamentary region. Flexible working will be supported where possible. You will report to the Office Manager.


Responsibilities

* Carrying out general office administration and acting as front of office for enquiries.
* Responding to all incoming correspondence while professionally managing each enquiry within agreed timescales.
* Coordinating, tracking and monitoring the handling of enquiries and ensuring they are dealt with timely and professionally.
* Drafting written correspondence such as letters, requests for information, and parliamentary questions and motions.
* Maintaining office records and compliance with data protection.
* Maintaining and managing records on the Caseworker.scot system.
* Ensuring compliance with data protection legislation and GDPR requirements.
* Organising diary commitments and preparing for all activities.
* Arranging surgeries, meetings, and travel.
* Communicating with parliamentary officials.
* Accompanying me to regional visits and other commitments.
* Providing direct support, such as passing on messages and taking appropriate notes, photos, and details from constituents to follow up as required.
* Supporting my work as a Highlands and Islands MSP.
* Pulling together information ahead of debates, visits, and events.
* Engaging with stakeholders and lobby groups to pursue issues.
* Working on projects with the rest of the team.
* Other tasks at the Office Manager’s discretion.


Requirements

* Have excellent written, verbal and IT skills with accurate attention to detail.
* Be empathetic with the ability to build and maintain relationships with a variety of stakeholders.
* Have a flexible and adaptable approach, being able to use good judgement and work on own initiative.
* Be well organised with the ability to prioritise competing workloads.


How to Apply

Please email your CV and a supporting statement to: emma.roddick.msp@parliament.scot. Your supporting statement should outline how you meet the requirements detailed above for this role. Applications that do not include a supporting statement may not be considered. Be sure to include “Regional Officer - Job Application” in the subject line of your email.


Closing Date

Tuesday 2 September 2025 at 11:59pm. Emma Roddick MSP reserves the right to close this vacancy early once she has received suitable applications. Therefore, please ensure you submit your application as early as possible to avoid disappointment.

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