We are delighted to be working with this Cambridge based organisation. They are recruiting for an IT Technician to join their team on a full time, permanent basis with some excellent additional benefits. Responsibilities Include: * Provide on-site and remote IT support, maintaining infrastructure and M365 platforms. * Ensure Cyber Essentials Plus compliance and assist in audits. * Manage networks, SharePoint, telephony, and mobile device systems. * Configure, deploy, and maintain hardware, virtual desktops, and software updates. * Perform backups, monitoring, troubleshooting, and disaster recovery. * Keep IT documentation accurate and up to date; manage IT assets. * Liaise with external support partners and suppliers. The successful candidate will have: * Experience in similar IT support role (3 years ). * Strong skills in Microsoft 365, Azure, Active Directory, SharePoint, and networking technologies. * Knowledge of Networking, Cyber Essentials, Anti-virus and Backup. * Excellent troubleshooting skills and ability to translate technical issues to non-technical colleagues. * Ability to prioritise, work accurately, and solve problems under pressure. * Excellent communication skills and teamwork, with flexibility and accountability. If this role looks like your next challenge, please contact Sam ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions