Job responsibilities for the Client Relationship Manager
* Build and maintain positive client relationships, both internally and externally
* Nurture an account to ensure it grows to its full potential
* Work closely with clients and be supportive and involved with their strategic planning
* Research and understand product availability and stay up to date on industry trends
* Source products in response to clients’ requests anticipate future needs.
* Analyse each customers’ accounts to assess and identify opportunities to drive growth and profitability
* Work closely with other departments within the business to ensure customer expectations are met and products are delivered within specified deadlines
* Conduct regular reviews of pricing and opportunities for margin growth and price increases
* Be confident dealing with client enquiries and be able to provide resolutions in a professional and timely manner
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